The Best Tips for Lowering Your Customer Churn Rate Oliver RowenAugust 4, 2021product management, natural language understanding, natural language processing, roadmap, product roadmap, churn rate, customer churn, customer bounce
How to Leverage Customer Feedback to Build a Better Product Roadmap Oliver RowenJuly 26, 2021product management, natural language understanding, natural language processing, roadmap, product roadmap
How to Shape Your Product Roadmap in 60 Seconds Oliver RowenAugust 13, 2020SupporTrendsnatural language processing, natural language understanding, product reviews
12 Minutes to Zendesk...Zen? We Show You How. Oliver RowenMarch 5, 2020zendesk, natural language understanding
7 Practical Tactics to Improve your Voice of the Customer Program Oliver RowenNovember 20, 2019nlp, natural language processing, natural language understanding
How are you Leveraging the Data you Already have? Oliver RowenNovember 13, 2019nlp, natural language processing, natural language understanding
Three Ways to Turn Customer Insight into Action Oliver RowenNovember 5, 2019nlp, natural language processing, natural language understanding
The Difference Between Customer Churn and Bounce Oliver RowenOctober 10, 2019nlp, natural language processing, natural language understanding, nlu, customer churn, customer bounce, bounce rate, churn rate
