Increase Customer Retention
Everywhere identifies what causes churn and helps teams solve for it. Utilizing state-of-the-art Machine Learning to zero in on what customers say encourages to leave your brand, Everywhere not only identifies where churn is happening, but also tells you why.
If you could understand how and why customers churn before they actually leave, how would that change Customer Success?
Machine Learning Churn Models
By connecting customer support conversations with actual retention outcomes, Everywhere can inform best practices for Customer Success, even allowing teams to reach out proactively when a customer is detected to be at risk before the customer churns.
Learn What Drives Churn and Retention
Everywhere’s Machine Learning churn models can quantitatively pinpoint the reasons customers are most likely to leave, in their own words, allowing you to identify and resolve the root causes.
Track Churn by KPI and Metadata
Identify what contributes to high and low churn across just about any metric that is tracked. Set alerts for Churn Likelihood thresholds to let Everywhere track what matters for you